We need outside observers to see ourselves and our situation clearly.
Our Institutional Student Services Assessment (ISSA) brings that objectivity: a layered, all-stakeholder questionnaire and sentiment analysis system that will reveal where and why your recruitment and retention systems are working, and where they need to improve.
The Intead team will meet with stakeholders, in-person, and gather the candid feedback that is often only accessible by an outside partner. Those stakeholders extend far beyond your staff.
Interviewees would include:
- Current students
- Alumni
- Student Services staff
- Faculty
- Administrators
Through lines of questioning tailored to the unique perspective that each group holds, we’ll determine how to refine your services to achieve the student outcomes you want.
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